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Effective Date: 12/2/2023

Thank you for shopping with Bela Tu. We strive to provide you with high-quality products and excellent customer service. Please review our Shipping, Exchanges, and Returns Policy carefully before making a purchase.

TERMS OF SERVICE

Effective Date: 12/2/2023

Thank you for choosing Bela Tu. By using our website, products, or services, you agree to the following Terms and Conditions. Please read them carefully.

1. Use of the Website:

a. You agree to use our website in accordance with these terms and applicable laws and regulations.

b. You may not use our products or services for any illegal or unauthorized purpose.

2. Product Information:

a. We strive to provide accurate and up-to-date product information, but we do not guarantee the completeness or accuracy of the information.

b. Prices, promotions, and product availability are subject to change without notice.

3. Orders:

a. By placing an order, you make an offer to purchase the products subject to these terms.

b. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.

4. Payment:

a. Payment must be made in full at the time of order placement.

b. We accept [list accepted payment methods], and payment details are processed securely.

5. Shipping:

a. Shipping times and costs are provided during the checkout process.

b. Risk of loss and title for products pass to you upon delivery to the carrier.

6. Returns and Exchanges:

a. Please refer to our [link to Returns and Exchanges Policy] for information on returns and exchanges.

7. Intellectual Property:

a. All content on our website, including but not limited to text, images, logos, and designs, is the property of Bela Tu and is protected by copyright and other intellectual property laws.

8. Privacy:

a. Our Privacy Policy [link to Privacy Policy] outlines how we collect, use, and protect your personal information.

9. Limitation of Liability:

a. To the fullest extent permitted by law, Bela Tu is not liable for any indirect, incidental, special, consequential, or punitive damages.

b. Our total liability, in any circumstance, is limited to the total amount paid by you for the products or services.

10. Governing Law:

a. These terms are governed by and construed in accordance with the laws of Wisconsin, USA.

11. Changes to Terms:

a. We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

Shipping

  1. Processing Time: Orders are typically processed and shipped within 14 business days from the date of purchase.

  2. Shipping Rates: Shipping rates are calculated at checkout based on the weight and destination of the package.

  3. Shipping Confirmation: Once your order is shipped, you will receive a confirmation email with tracking information.

  4. Lost or Stolen Packages: Bela Tu is not responsible for lost or stolen packages. Please ensure that the shipping address provided is accurate and secure.

Exchanges

  1. Eligibility: Exchanges are allowed within 10 days of receiving the item.

  2. Condition: Items eligible for exchange must be in like-new condition and in their original packaging with all applicable tags attached.

  3. Exchange Process:

    • Contact our Customer Service team via our Support page, or via email [stephrabe3@yahoo.com] within 10 days of receiving the item to initiate the exchange process.

    • Provide your order number, details about the item you wish to exchange, and the reason for the exchange.

    • Once approved, you will receive instructions on how to return the item.

  4. Shipping for Exchanges: The customer is responsible for the cost of shipping the item back for exchange.

  5. Exchange Options: You can exchange the item for a different size, color, or a product of equal or lesser value. If the requested item is of higher value, the customer will be responsible for the price difference.

Returns

  1. Eligibility: Returns are allowed within 10 days of receiving the item.

  2. Condition: Items eligible for return must be in like-new condition and in their original packaging with all applicable tags attached.

  3. Return Process:

  4. Contact our Customer Service team via our Support page, or via email [stephrabe3@yahoo.com] within 10 days of receiving the item to initiate the exchange process.

  5. Provide your order number, details about the item you wish to exchange, and the reason for the return.

  6. Once approved, you will receive instructions on how to return the item.

  7. Shipping for Returns: The customer is responsible for the cost of shipping the item back for the Return.

  8. Refund: Once the returned item is received and inspected, a refund will be issued to the original payment method, excluding the initial shipping cost.

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Legal Warning - Skin Reactions Disclaimer

Bela Tu takes great care in formulating and providing high-quality products. All ingredients used in our products are clearly listed on the product listings and packaging. It is important for customers to review these ingredients to ensure they are not allergic or sensitive to any of them.

Skin Reactions Disclaimer:

Individual Variability: Skin types vary among individuals, and what may be suitable for one person may cause a reaction in another.

Patch Test Recommended: We strongly recommend conducting a patch test before using any new skincare or beauty product. Apply a small amount of the product to a discreet area of skin, such as the wrist or inner arm, and monitor for any adverse reactions for at least 24 hours.

Responsibility of the Customer: By purchasing and using our products, the customer acknowledges and accepts that they are fully responsible for any skin reactions or allergies that may occur. [Your Company Name] does not assume responsibility for any adverse reactions that may result from the use of our products.

Consultation with a Professional: Customers with known skin conditions, allergies, or concerns are encouraged to consult with a healthcare professional or dermatologist before using our products.

Discontinue Use if Irritation Occurs: If any irritation, redness, or discomfort occurs during or after using our products, customers are advised to discontinue use immediately and seek medical advice if necessary.

No Medical Claims: Our products are intended for cosmetic purposes only and are not intended to diagnose, treat, cure, or prevent any medical condition. No claims are made regarding the therapeutic or medicinal properties of our products.

By purchasing and using Bela Tu products, the customer acknowledges that they have read, understood, and accepted the terms of this Skin Reactions Disclaimer. Bela Tu reserves the right to update or modify this disclaimer at any time without prior notice.

Contact Information

For any questions or concerns regarding our Shipping, Exchanges, and Returns Policy, please contact our Customer Service team at stephrabe3@yahoo.com or use the form located in the "contact* page.

Bela Tu, LLC

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